Description

Do you ever feel like you are giving way more than your clients are paying for? If so, this is the seminar for you. In this course you will learn how to establish boundaries and mitigate scope creep when items requested by your clients are out of scope of what you were on-boarded for. Setting boundaries can also help you strengthen your pipeline moving forward. You will walk away with: Techniques and verbiage to use in your client interaction on how to set firm boundaries How to position you and your team’s capabilities to expand client relationships Understand the ways to prevent your team burnout and client resentment