Hi, I’m Bob. After decades of carpet and upholstery cleaning experience, I’ve learned that it takes regular cleaning of carpet, fabric and leather furnishings by a trained, certified professional to keep it looking like new. At some point, you are going to seek to hire a professional to clean your carpet. Let me give you 4 tips to help you avoid making a mistake when hiring a carpet cleaning company:
MISTAKE #1 – LOW PRICE
Low price could be a problem in three ways:
(1) low price can be the bait that attracts your phone call. But once the cleaner gets into your home, he pressures you into a much more expensive job.
(2) Low price can be for single-process cleaning. Rarely does the consumer know what this means and, when told, asks for dual process cleaning instead, which costs much more.
(3) Low price means the carpet cleaner has cheap equipment, which will not effectively clean your carpet.
MISTAKE #2 – BLIND QUOTES
Choosing a carpet cleaner based on a single telephone call. Instead, invite the person to your home and ask for a specific written quotation. Then you’ll know exactly what the carpet cleaner recommends – and you won’t be the victim of high-pressure tactics when the technician steps into your living room.
MISTAKE #3 – NOT CERTIFIED
Choosing a carpet cleaner who isn’t certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). If your carpet cleaner isn’t a close friend, you may not know whether he has the knowledge or experience to clean your carpet well. If you want to be sure you’re hiring a competent professional, make sure he is IICRC certified. The carpet cleaner must earn that certification through study, experience and successful completion of formal, written examinations. In effect, cleaners who are certified by the IICRC have earned a college degree in carpet cleaning.
MISTAKE #4 – UNDER-EQUIPPED
Choosing a carpet cleaner who doesn’t use a truck-mounted hot water extraction system. You might expect this from me, since my employees and I use this type of system. But there are several good reasons. Portable hot water systems are good, but they aren’t as good as truck-mounted systems. Truck-mount systems are the Rolls Royce of carpet cleaners. Compared with portable hot water systems, truck mount systems use hotter water, higher pressure and stronger suction. So all the way around, you get a much better job.
ABOUT THE MEMBER
Restore-Source is owned and operated by Bob Newton. Bob has been In the cleaning and restoration business for 45 years and is IICRC master certified in textile cleaning as well as fire and water damage restoration. Contact Restore-Source today for more Information or to schedule a free in-home estimate
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Contact Bob Newton for more tips on carpeting cleaning and more. 305-849-9752